Terms of service for Gareth Nitsch DEA

By engaging with Gareth Nitsch DEA for your Energy Performance Certificate (EPC) needs, you agree to the following terms and conditions. These terms are designed to ensure a smooth and transparent process for all our valued clients.

Terms and Conditions

  1. Services Provided: The Domestic Energy Assessor (DEA) will perform assessments and provide Energy Performance Certificates (EPCs) for domestic properties in accordance with relevant laws and regulations.
  2. Appointment and Access: Property owners or their authorised representatives shall provide access to the premises for assessment at the scheduled time. This includes access to the entire dwelling, including – but not limited to - the attic (if accessible), all rooms, the perimeter of the property, the boiler, and all meter locations. Failure to grant access may result in the inability to complete a DEA and EPC.
  3. Accuracy and Liability: While the DEA aims for accuracy, the assessment results and recommendations provided in the EPC are based only on the data available when the assessment is taken. This data does not guarantee future energy performance. The DEA is not liable for any changes to the property’s condition or energy efficiency post-assessment.
  4. Terms of Payment: The fee for the issuance of an assessment and EPC will be agreed upon in advance of the assessment. The fee is payable upon completion of the assessment. Additional charges may apply for cancellations or rescheduled appointments.
  5. Confidentiality Agreement: All information acquired during the assessment will be treated as confidential and used solely for the purpose of generating the Energy Performance Certificate. Assessment details will only be disclosed to third parties with explicit consent or as required by law.
  6. Conflicts of Interest: The DEA will act independently and will declare any conflict of interest when undertaking an assessment. If the assessor is unable to produce an objective, unbiased EPC, they will decline the job. Examples of conflicts of interest include, but are not limited to, employment links or familial relationships with the client, occasions of bribery or financial inducement, and financial ties to the property.
  7. Cancellation and Rescheduling: Any request to cancel or reschedule must be communicated within a reasonable timeframe of the appointment. Failure to do so may result in a cancellation fee.
  8. Compliance with Regulations: The DEA will conduct assessments in compliance with all local laws, regulations, and industry standards governing energy performance certifications for domestic properties.
  9. Amendments and Updates: These terms and conditions may occasionally be subject to amendments and updates. The most recent version will be made available on the DEA’s official documentation or website.

By employing the services of the DEA, the client acknowledges having read, understood, and agreed to these terms and conditions.

Please review these terms carefully. If you have any queries or concerns, please don’t hesitate to contact us before finalising your assessment.